FAQs

POBA is a fully digital site. Artist's works are displayed in portfolios which you can create direclty ("DIY") or which POBA can assist you with.  The representations of the artist’s work in your vault can be in any digital format (documents, images, video or audio files, or a mixture). Since these will be viewed on many types of mobile devices, you will want to get good resolution without creating overly large files. For those choosing DIY, we offer some tips on how to create your portfolios displays below.  Only Presenter Members have the ability to display works on POBA.

Getting Started

What do I need to get started?
In order to make the most of your experience at POBA, it is important for you have the most up-to-date, standards-compliant browser possible. These browsers include Mozilla Firefox, Google Chrome, and Internet Explorer 9 and up. If your operating system does not allow you to upgrade above Internet Explorer 8, please install a Chrome Frame for your browser. These upgrades will allow you see all the components of poba.org the way they were intended to be seen.
What do I need to participate?
To create a storage vault or portfolios on POBA of an artists' legacy you represent, the first step is to submit the Presenter Member Form. It is a short form designed to help us learn more about your artist, your relationship to the artist, about the artist's work,  and to confirm that you have the right to represent that artist. Presenters pay an annual membership fee, currently $49.95, to display as many works and portfolios on POBA as you wish. After submission,, we will contact you by email to give you a user name and password, so you can begin the process of creating your artist’s page, vault, and portfolio(s).
Can I edit my files via the POBA website?
No.  The file(s) you upload to your Vault will be used for building your portfolios, so make sure that you have made your edits to files ahead of time. You can edit the text attributed to the files (captions, etc.) at any time. Please refer to the POBA Supported File Types for information about how you should submit your files.
Can I get help from POBA in creating a vault or portfolios ?
Yes.  While POBA is designed to be a DIY site, POBA can assist you directly in creating your vault and portfolios. If you provide the raw materials (e.g  pictures, background text) needed to create your vault and first portfolio, POBA can use those files to create the vault and all elements of one of more portfolios.  There is a small fee of $250 for this service to create the vault and the first portfolio. After that, if you wish POBA's assistance to create additional portfolios, the fee is $150. These fees cover real staff time only in creating the vault and portfolio. To request this kind of help please submit a POBA Concierge Request

Logging In

How do I get a username and password?
After submitting the Presenter Form, we will contact you by email to begin the process of creating your username and password.
How do I log in?
  1. Click the “Member Login” button
  2. You’ll be redirected to the login screen. Please input your username and password and click the “Log In” button
Once logged-in, you will be redirected to the POBA Dashboard.
What if I forgot my username or password?
You have two options:  You can contact the POBA Web Team and upon confirming your credentials, we will reset your password and issue new login credentials for you.  Or, at the login screen, below the username and password fields, there is a link that reads "Forgot username or password?" Click that link, input your username or email address, and an email will be sent to you. The email will contain your username and a link to reset your password if need be.

The Dashboard

The Dashboard is the place where you can get an at-a-glance overview of what’s happening with your membership. You can do the following: Add or update your artist's bios/information, view your vault, add new images, create and view portfolios.
How do I get to the Dashboard?
To see your Dashboard, you must first log in using your given username and password. If you have logged in but do not see your dashboard, click the "DASHBOARD" toolbar at the top of your screen and you will taken to the front page of your Dashboard.
What is accessible from the Dashboard?
From the Dashboard, you can access your Vault, Portfolios, and Artists. With our tools you can store your files in your personal Vault, publish a biography of your artist, and display their work with one or more portfolios.

The Vault

Presenter Members of POBA use onsite vaults for storage of digital files of the works of the artist in whose name they create their displays. Vaults provide up to 50 Gigs of storage. If needed, additional capacity can be obtained through POBA for various storage capacities as needs may change. Vaults are not for public use.  Any of the digital works in a vault can  be placed into a public portfolio for display or collaboration.  Only digital files placed in your vault can be used for display on POBA.
Is my Vault visible to the public?
Vaults are not visible to the public, but any of the digital works in a vault can also be placed into a public portfolio for display or collaboration.
What files formats are supported for upload?
Use optimized file sizes for all your different types of media. You are free to place files larger than the suggestions below in your vault (up to the limit of storage capacity), however, it is best to limit file size to ensure that media is easily viewable on a range of devices.
  • Images: .JPG or .PNG and around 600 to 1200 pixels; ideal is longest side between 720 and at 960 pixels and 72 dpi
  • Audio: .MP3 and less than 2MB
  • Video: .MP4 and less than 10MB
  • Documents: .PDF and less than 4MB
Please note that the largest size an image appears on a POBA Portfolio is 960 pixels wide or 960 pixels high. This size is to ensure that the images appear clearly and appropriately across a wide variety of devices. As you publish larger images on the site, they are compressed and resized proportionally by POBA (if necessary). The original size of your image remains in your Vault for personal use.
How do I convert my files to the supported file format?
If your file type is not a part of the supported file types, it is possible to convert your files accordingly.
  • Images: Almost any image editing software, such as Photoshop, Picasa, Pixlr, Preview or Paint, will allow you to convert your image file type. Typically, the process is as simple as selecting "Save As", selecting the "Format" or "Extension" dropdown, then selecting either JPG or PNG. Note that typically, a PNG file format results in a larger file size than a JPG. Follow your program's instructions for how to convert your files.
  • Audio: To convert to an MP3 file, you may use audio editing software such as Audacity or even iTunes. Follow that program's instructions for how to convert your file to MP3.
  • Video: To convert to an MP4 file, use a video editing software such as Miro Video Converter or Handbrake. Follow that program's instructions for how to convert your file to MP4. Software such as Final Cut Pro, iMovie, and Adobe Media Encorder will also allow you to accomplish the same goal.
  • Documents: To convert to a PDF, use a word processing program such as Microsoft Word or PDF Converter. Follow that program's instructions for how to convert your file to PDF.
  • If you have issues with the conversion process, please Contact Us for customized help.
How do I add files to my Vault?
  1. Click the “Vault” button on the left navigation (you’ll be be taken to your vault library)
  2. Click the “Add New” button
  3. Simply drag and drop your files into the box that appears, or click “Select Files” to choose a media from your computer to upload
  4. Once the uploading/crunching process has completed, you will be given the option to edit some settings such as title, caption and description.
Note: For faster upload times, images should be no more than 300kb and/or approximately 960px wide by 600px in height.
How do I view my files in my Vault?
Click the “library” button on the left navigation (also found as a sub-navigation on the vault button). There you can edit your media information and add or remove media.
Do I need to edit my files before I upload them to the Vault?
The POBA website does not offer any tools for editing your files or images once they are uploaded to the Vault. For the best looking images, use an image editor to ensure that you files are no more than 300KB and/or approximately 960px wide by 600px in height. Refer to supported file formats for more details.
Do I need to enter descriptive information on the work after I upload them to the Vault?
You do not have to enter this data anywhere, but it is useful if you hope to sell your artist's works in the future or if you want the public to understand the type of works your artist has created. There are two places where you can enter this data.  One is to add this in the descriptive fields that pop up on the right side of any file you open in your vault.  Providing the information here gives you a useful private record of each work and the overall collection of works you have stored in your vault.  This information will not be seen by the public through portfolios.  If you want to publicly display information on original size, medium, year of creation, etc, the chosen descriptive information should be entered in the fields for each image when you create your portfolios.

The Artists

How do I add a new artist?
  1. Click the “Artist” button on the left navigation (you’ll be be taken to your artist directory page)
  2. Click the “Add New” button
  3. Input a description (or name) for the artist
  4. Input the artist’s first and last names (how you want to display on the website)
  5. Input the artist’s bio and summary
  6. Upload an image you'd like to represent the artist
  7. Attribute the Portfolios that you would like to appear below the artist's biography. If you have not created any Portfolios, this field will appear blank. You must first create a Portfolio, then return to the Artist's edit page and attribute the Portfolios that you have created.
  8. Click the “Submit for Review” button (or save as a draft to be reviewed at a later time)
How do I view my artist's information?
Click the “Artists” button on the left navigation (also found as a sub-navigation on the Artist button). There you will see an alphabetized list (in order of first name) of all the artists you have added to your vault and can edit his/her information.
How do I edit my artist's information?
Once you have created an entry for your artist, editing their information is very similar to adding it the first time around.
  1. Click the “Artist” button on the left navigation
  2. Select the artist whose information you would like to edit
  3. From here, you can edit the artist's name, bio, image and the portfolios attributed to the artist
  4. Once finished, click the “Submit For Review” button and your artist's page will be updated
Am I limited to the number of Artists I can showcase?
You may only showcase the Artists whose work you have the rights to. When you submit the Presenter Member Form, you apply on behalf of one artist and confirm you have the roghts to that artist's works.   This permits you to represent one artist on POBA. If you wish to add more artists, fill out the Presenter Member Form for each artist whose works you have the rights to.  Once approved, a POBA representative will contact you and give you login credentials for each artist separately.
In the Artist Image field, I see an edit button and an X button, but no image. What do I do?
A blank box with an edit and close button means that an error has occurred with your selected image. Select the 'X'. This will remove the faulty image and bring up a dialog for adding a new image. You may either load a completely new image or select one from your Media Library. If these steps do not work, please email the POBA Web Team and they will resolve the issue for you.

The Portfolios

Members of the POBA community create, maintain and revise their own storage vaults, into which their digital images are placed for storage and viewing. You can also share some or all of your works by creating one or more portfolios for public viewing, collaboration or sale. We encourage the public display of the creative works stored on this site, and hope this will afford you even more creative uses of the art works found on the POBA site.
How do I add files to a Portfolio?
  1. Click the “Portfolio” button on the left navigation (you’ll be be taken to your portfolio's library)
  2. Click the “Add New” button
  3. Input the portfolio title
  4. Input the portfolio's description
  5. Select the files you would like to appear in this portfolio. For each file, you must input a title, year, and file type. If you do not know the year of the piece, just put 'Year Unknown.'
  6. Attribute your Portfolio to an artist. This attribution will show up on the site as a link below the portfolio's title. The format is 'Artwork by Artist Name. Read more about the artist →'. Note that if you have not yet published an Artist, this field will be blank. You cannot post a Portfolio until you have created an Artist.  NOTE:  When you create your artist's page, you will also need to attribute your artist to the portfolio(s) you have created.  See step 7 in the FAQ "How do I add a new artists?"  above.  You can do this after you have created your portfolio(s).
  7. Select the categories in which the media should be displayed on the website
  8. Set a featured image to be displayed as an overview for that portfolio
  9. Click the “Submit for Review” button (this effectively saves the portfolio as a draft to be published by POBA after technical review)
How do I re-order the files in my Portfolio?
When you are in the edit screen of your Portfolio, look for the "Portfolio Files" section. You can click and drop each row into the order you want by holding down the number next to the file and dragging up or down. When you are satisfied with the order, select "Update" in the Publish meta box at the top of the page.
How do I view my files?
Click the “Portfolios” button on the left navigation (also found as a sub-navigation on the portfolio's button). There you will see an alphabetized list of all the portfolios you have added to your vault and can edit its information.
What if one of the artist's works has been sold and I do not own it but want to display it?
If you do not yourself own the work you are showcasing, you may add an "Extra Note" to the file to let people know the current ownership of the file. An example of this would be "Privately Owned, Used By Permission."
What size are images shown on the site?
The largest size an image appears on a POBA Portfolio is 960 pixels wide or 960 pixels high. This size is to ensure that the images appear clearly and appropriately across a wide variety of devices. As you publish larger images on the site, they are compressed and resized proportionally by POBA (if necessary). The original size of your image remains in your Vault for personal use.
What if I have a large scale image, the size of which I want to emphasize?
If you would like the viewer to know the dimensions of your image, you may input them into the "Extra Notes" field.

User Information: Review and Submit

What does 'Submit For Review' mean?
In order to ensure a high level of quality of content  and to make sure that each portfolio displays properly, we have implemented a quality control feature. Once you are satisfied with how your Artist's page and Portfolio page(s) look on the site, click Submit for Review. A POBA administrator will review the technical input and publish the portfolios from there.
I submitted my pages for review, why can't I see them on the site?
Once POBA has completed its review, an admin from POBA will publish you Artist page and Portfolio(s)s at the same time. You may use this time to really get the perfect collection of files to tell the story of your Artist and their body of work.
How do I preview my Artist or Portfolio page on the site before it is published?
You may preview your work at any time from the 'Edit' screen. The 'Preview' button will appear in the top right of the edit screen, above the blue 'Submit For Review' button. If you have trouble finding this button, please email the POBA Web Team at info@poba.org for specific directions.
Who should I contact if I'm having problems?
The POBA Web Team is available for any and all of your questions, comments, and suggestions, as you fill your vault and create your portfolios. Email us at info@poba.org and we will respond to you as soon as possible, usually within one business day.

Your Profile

The User Profile Screen is accessible from both the POBA navigation menu and by clicking on your name link at the top right corner of the screen. Here you can specify your name and how it will be displayed, your e-mail address and personal options.
Can I change my username?
No. Usernames are unique and created during the registration process.
How do I change my password?
Enter your new password twice, once in each of the two text boxes. (If you just forgot your password and would like to retrieve it, please refer to "What if I forgot my username or password?").  We do not recommend changing the password POBA gives you as your login credentials.  We issue strong passwords to promote security.  If you change your password, POBA cannot provide any technical assistance regarding your submissions. Note: Your POBA password should be at least seven characters long and use upper and lower case letters, numbers and symbols like !"?$%^&). The strength indicator indicates how strong your password is—the stronger the password, the more secure your login.